Investigations and Complaints with Angie

Friday 22nd of January 2027 10am - 1pm

£FREE

Online via Zoom

Learning outcomes

1.To understand what record keeping is and the purpose of keeping records.

2.To understand importance of keeping defensible and accurate electronic and paper records.

3.To understand the key principles of data protection and client confidentiality in line with UK Data protection legislation.

4.To understand the relevance of information that is appropriate and inappropriate, for recording and reporting.

5.To understand the purpose of compiling high quality written information and reports.

6.To recognise how to create records that are transparent, comprehensive and jargon free.

Learning outcomes

1.To understand what record keeping is and the purpose of keeping records.

2.To understand importance of keeping defensible and accurate electronic and paper records.

3.To understand the key principles of data protection and client confidentiality in line with UK Data protection legislation.

4.To understand the relevance of information that is appropriate and inappropriate, for recording and reporting.

5.To understand the purpose of compiling high quality written information and reports.

6.To recognise how to create records that are transparent, comprehensive and jargon free.

Book